We find a higher frequency on LinkedIn or Twitter tends to be more effective. For example, if your company sells trendy phone covers, these products will likely cater to younger audiences. If that’s the case, use Instagram and TikTok — that’s where you’ll find your target demographic scrolling.

Whether it’s email campaigns, SEO efforts, or offline events, a cohesive and consistent brand message across channels amplifies impact. This holistic approach ensures that audiences receive a unified brand experience, irrespective of the touchpoint, enhancing recall and engagement. Instagram, with its visual-centric nature, demands high-quality imagery, while LinkedIn, a professional network, values insightful articles and industry news. It’s crucial to understand and respect the unique characteristics of each platform, only then can brands craft content that resonates, engages, and drives action. It’s this nuanced approach that differentiates successful campaigns from the rest. To develop content that attracts and inspires your target audience, you need to find out who they are and what resonates with them.

Diversify Content On Every Social Media Platform

Social media can also help drive traffic to your site, assist with link building for SEO, keep an eye on your competitors, and so on. Apparently, there is a big gap between those who understand the value social media can bring and those who still see it as a passing trend. But, if you post too little, you risk looking like you’re not worth following. You might also want to get verified on platforms where it’s available to add credibility and prevent impersonation. If fake accounts are using your brand name, they could be confusing customers (or worse, damaging your reputation).

Future studies should focus on other industries and other types of cultural features in doing business. For example, Bhattacharjya and Ellison (2015) investigated the way companies build relationships with customers by using responsive customer relationship management. The study analysed customer relationship management activities from Twitter account of a Canadian company Shopify (B2B service provider). The company uses Twitter to engage with small business customers, develops and consumers. Jussila et al. (2011), by reviewing the literature, found that social media leads to increased customer focus and understanding, increased level of customer service and decreased time-to-market. Another study by Rossmann and Stei (2015) looked at the antecedents of social media use, social media use by B2B companies and their effect on customers.

What Is Digital Marketing Strategy?

Whether you’re posting too rarely or bombarding your followers with too many updates in a short period, inconsistency can hurt your engagement. Social media marketing can prove to be a great vehicle for brands to achieve visibility and engagement opportunities. Having the right control of social media marketing for the enhancement of a powerful, recognizable brand is all about having a grasp on your audience and staying updated through the use of the right strategy.

Create Engaging Content

In the third quarter of 2024, WhatsApp Business had 966.5 million monthly active users. While Instagram focuses on visuals, X (formerly Twitter) focuses on words. Social media is always evolving, SMM Thai so I think it’s important to periodically check in and make sure your strategy is still effective. This could be monthly, quarterly, or annually, depending on your business needs and resources.

Thanks to advancements in DIY and remote video production, you don’t need massive budgets to be successful. All you need is a laptop or smartphone and a few tricks of the trade, like video length best practices and editing tools. One of the best ways to stand out on social media is to have a distinct brand voice. Chances are you’ve seen a post from a particular brand that just feels like, well, theirs. Coming up with a content strategy might seem like a lot of legwork, but in reality, it all boils down to your goals.

Complete our training, and you’ll soon be ready to execute an advanced social media marketing plan for yourself, your clients, or better yet—your employer. Many organizations jump into social media marketing or develop a social media marketing plan without thinking much about the outcomes. It doesn’t make sense to invest time, energy, or money in social media without understanding the benefits. This can help you refine your own brand’s voice and the types of content you post. But remember that one of the main reasons any brand thrives on social media channels is the authenticity of their presence. It’s about being specific and true to your brand, not copying anyone else or trying to fit in.

Let’s delve into each platform’s strengths and how they can elevate your brand’s presence. At best, a typo can make your posts look sloppy and unprofessional. So getting a little help with the proofreading process is definitely a good idea, which is where Grammarly comes in.

In this LinkedIn post, Adam Robinson from R2B2B shares his journey of building a brand on LinkedIn which resonates with many professionals facing similar hurdles. Candid storytelling in this post, coupled with some reflective thought and lessons learned, makes the founder relatable and credible. This not only increases engagement but also builds trust in the audience. Through reporting on social data you’re also able to achieve greater transparency and accessibility through meaningful metrics. “Data-driven decision-making is being built into the culture beyond our social media and web team, because we can build greater transparency and accessibility using reporting and social listening dashboards,” she says.

Plan your posts using a calendar that outlines what you’ll post, when, and where. Get the latest social media news and Buffer content sent straight to your inbox every week so you always know when new features launch and how to make the most of them. Responding to as many of these interactions as possible is essential, but it can be tricky when you’re managing a sea of notifications. That’s where Buffer’s Engage tool is really handy — it will help you stay on top of all your comments and messages, nudging you when you haven’t replied. You should be regularly tweaking and building on your strategy to hit your goals.